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匿名ユーザーアイコン
匿名ユーザー

お問い合わせ分類:動作環境

( 導入環境:OS :Windows10Pro(64bit)/リモート接続 )

( バージョン情報:WinActor v6.3.2 )

( ご利用中の資材:「管理者ユーザー用」(旧インストール版) )

いつもお世話になっております。

どちらも環境や条件が同じ2台のWinActorで、IEモード用に修正した同一シナリオを実行した際に、一方でのみエラーが発生します。
エラーが主にウインドウハンドルやウインドウ識別関連のため、デバッグ関連のライブラリで情報を比較したところ、
端末AではIEと認識されているのに対して、端末BではEdgeと認識されているため?に、ウインドウ関連エラーが多発しているような気がします。

フル機能版と実行版の違い以外は環境はどちらも同じなのに、一方ではIEモードで認識しない原因がわからず困っています。
以下にウインドウデバッグの情報を記載しますので、当現象の原因や解決法ににつきましてご教示頂けると助かります。
宜しくお願い致します。

【環境】
・端末A、Bどちらの端末もリモートで接続。それぞれの接続先にWinActorインストール済。
・端末A:フル機能版 /端末B:実行版
・ブラウザの設定やアクセス時の倍率、解像度の設定など、環境はどちらも同じ
・「MicrosoftEdge起動」ライブラリで起動した画面で認証後、システム側の仕様で自動的にIEモードに切り替わる
・端末Aでは複数のアカウントで実行を試したが、いずれも正常終了。端末BではIEモード以降で必ずウインドウ関連のエラーが発生。

★端末A★
 →××××がIEモードで動いているシステム。IEのHwndは取れておりiexplore.exeもtrue。

----------ウインドウ識別-------------
Name","Hwnd","Current"
"一括設定画面-InternetExplorer_1","",""
"Login-InternetExplorer_2","",""
"××××-InternetExplorer_5","e0126","Yes"
"××××-InternetExplorer_6","e0126","Yes"
"ファイル使用可能","",""
"××××-InternetExplorer_3","e0126","Yes"
"InternetExplorer","e0126","Yes"
"ファイル使用可能_1","",""
"Login-プロファイル1-Microsoft?Edge","",""
"××××-InternetExplorer","e0126","Yes"
"Login-プロファイル1-Microsoft?Edge_1","",""
------------------------------

----------ウインドウ情報-------------
"No","Hwnd","Title","Class","Process","Size","IsWindow","IsWindowVisible","IsWindowEnabled"
"fg","e0126","×××× - Internet Explorer","IEFrame","iexplore.exe","1796.0,1020.0","true","true","true"
"1","e0126","×××× - Internet Explorer","IEFrame","iexplore.exe","1796,1020","true","true","true"
"2","d0606","デバッグ","CabinetWClass","explorer.exe","1200,900","true","true","true"
"3","20086","Microsoft Text Input Application","Windows.UI.Core.CoreWindow","TextInputHost.exe","1920,1080","true","true","true"
"4","10228","","EdgeUiInputTopWndClass","explorer.exe","1897,4","true","true","true"
"5","9060c","","PaintPriority","iexplore.exe","1,1","true","true","true"
"6","0","スクリーン","","","","false","false","false"
------------------------------

★端末B★
 →××××がIEモードで動いているシステム。Hwndは取れておらず、なぜかiexplore.exeでなくmsedge.exeになっている。
  (シナリオは同じなので、ウインドウ識別ルールも同じはず…)また、ウインドウ情報が1行多い(No5)。
----------ウインドウ識別-------------
"Name","Hwnd","Current"
"一括設定画面-InternetExplorer_1","",""
"Login-InternetExplorer_2","",""
"××××-InternetExplorer_5","",""
"××××-InternetExplorer_6","",""
"ファイル使用可能","",""
"××××-InternetExplorer_3","",""
"InternetExplorer","",""
"ファイル使用可能_1","",""
"Login-プロファイル1-Microsoft?Edge","",""
"××××-InternetExplorer","",""
"Login-プロファイル1-Microsoft?Edge_1","",""
------------------------------

----------ウインドウ情報-------------
"No","Hwnd","Title","Class","Process","Size","IsWindow","IsWindowVisible","IsWindowEnabled"
"fg","1006bc","×××× - プロファイル 1 - Microsoft? Edge","Chrome_WidgetWin_1","msedge.exe","1942.0,1042.0","true","true","true"
"1","1006bc","×××× - プロファイル 1 - Microsoft? Edge","Chrome_WidgetWin_1","msedge.exe","1942,1042","true","true","true"
"2","2300c0","デバッグ","CabinetWClass","explorer.exe","1016,822","true","true","true"
"3","3002c","Microsoft Text Input Application","Windows.UI.Core.CoreWindow","TextInputHost.exe","1920,1080","true","true","true"
"4","101fa","","EdgeUiInputTopWndClass","explorer.exe","1897,4","true","true","true"
"5","b0224","開発","CabinetWClass","explorer.exe","109,28","true","true","true"
"6","70738","","PaintPriority","iexplore.exe","1,1","true","true","true"
"7","0","スクリーン","","","","false","false","false"
------------------------------

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