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I want to use mail merge function in word using shortcut-key.
But always failed when I run this action.

The Alt-key failed to run, the result is only typing M, R & E.
It’s failed when run whole scenario or just run partially.
This happen in Ms. Excel and Ms. Word.

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Nguyen Van Quan commented

What your office version ?
Nguyen Van Quan commented

I’m using your emulation with MS Word 2013. It run good
watermelonsugar commented

i used office 365 v 1908, last time this emulation was work. but it didn’t work today. i already create new emulation, but still failed.
Nguyen Van Quan commented

Is there any error message ? If yes can you show me the one
watermelonsugar commented

no error message, the scenario continues running, it just skipped the Alt-key and typing M, R, E.